Applies to
Quote requests, contact forms, dispatch follow-up, SMS communication, and email communication connected to requested freight service.
Privacy Policy
Clear handling for the information customers send Crest.
This page explains what information Crest Transportation collects through the site, how it is used for quote and freight communication, and how customers can manage communication preferences.
Policy snapshot
Crest uses quote and contact details to respond to shipment requests and coordinate service-related communication.
Crest does not sell customer personal information.
Customers can reply STOP to end text messaging and HELP for support.
Communication use
Operational communication only, including quote review, shipment clarification, scheduling, and requested service follow-up.
Effective date
April 21, 2026
Information we collect
Crest Transportation collects the information a customer chooses to send through this site, including contact name, company name, email address, phone number, pickup and delivery locations, freight details, timing, and any notes needed to review a shipment request. The site may also receive basic technical information such as browser, device, and usage data that helps keep the website operating safely and reliably.
How we use information
We use submitted information to review quote requests, answer questions, communicate about freight, coordinate dispatch follow-up, and improve how the site handles customer intake. If a customer provides a phone number or email address through the quote or contact flow, Crest may use that information to send service-related follow-up, quote updates, scheduling communication, and shipment-related responses.
Text messaging and email communication
When a customer submits information and requests service through the site, Crest may contact that customer by phone, text message, or email about the requested shipment, quote follow-up, dispatch coordination, schedule updates, or related operational communication. Message frequency varies by customer need and shipment activity. Customers can reply STOP to opt out of text messaging and HELP for assistance. Consent to receive operational text messages is not a condition of purchase.
How information is shared
Crest does not sell customer personal information. Information may be shared with service providers that help operate the website, deliver communications, store business records, or support transportation operations, but only to the extent reasonably necessary to provide the requested service or maintain the business systems that support it. Information may also be disclosed when required by law or to protect legal rights and operational safety.
Data retention and security
Crest keeps quote and communication records for as long as reasonably necessary to respond to inquiries, operate the business, document shipment-related communication, meet legal obligations, and resolve disputes. While no website can promise absolute security, Crest uses commercially reasonable measures to protect submitted information and limit unnecessary exposure.
Your choices
You may contact Crest to request updates to the information you submitted, ask questions about communication preferences, or request that future non-essential communication stop. Because some operational records may need to be preserved for legal, accounting, or transportation-related reasons, certain records may be retained even after a request is made.
Questions or requests
Contact Crest if you need to update submitted information.
Customers who need help with communication preferences, submitted quote details, or shipment-related follow-up can contact Crest directly using the options below.